PERSONAL DATA PROCESSED

Your Identity Information (Name, Surname, Date of Birth, National ID Number)

Your Contact Information (Address, Email Address, Phone Number)

Details Regarding Your Use of the Site (Your behaviors, transactions, preferences, visited products, etc. on the site)

Your Unique Username and Password

Your Company Information (Company Name, Phone Number, Address)

Upon Establishment of the Contract:

Your Identity Information (Name, Surname, Date of Birth, National ID Number)
Your Contact Information (Address, Email Address, Phone Number)
If you request an invoice: (National ID Number, Tax ID Number)
If you make a payment via credit card: Your credit card information processed to be sent to the Payment Institution
If you choose Bank Transfer as a Payment Method: Bank IBAN and information related to the Bank you used

If You Are a User:

Your Unique Username and Password
Your Company Information (Company Name, Phone Number, Address)
Records of Services Provided by Our Company (Request and Complaint Management)
Records Generated from Forms Related to Your Complaints

If You Give Consent for Electronic Commercial Communication:

Your Identity Information (Name, Surname)
Your Contact Information (Address, Email Address, Phone Number)
Details Regarding Your Use of the Site (Your behaviors, transactions, preferences, visited products, etc. on the site)
Information Essential for Marketing (Date of Birth, Site usage, shopping habits, address, and habits like demographic member/user/customer information, shopping habits-preferences, likes, and related comments for all kinds of products and services, utilized campaigns, surveys, etc., and their contents, invoice contents, payment methods (cash, credit card, etc.) and payment details (installment amount, etc.), old and new mobile/home/work phone/fax numbers, email addresses, identification information (cookies, web browser information, IP, beacon, wired-wireless network connection information, etc.)

PURPOSES OF PROCESSING YOUR PERSONAL DATA

Your personal data can be processed for the following purposes in accordance with the legislation on the protection of personal data:

General Purposes:

To resolve your issues and complaints and to contact you if necessary when you contact us, by processing your identity and contact information.
To fulfill our obligations arising from the legislation, to fulfill our legal obligations, especially information security, with authorized and responsible public institutions and organizations by processing your identity, contact, invoice, and shopping information.
To exercise all kinds of legal rights such as lawsuits, answers, and objections against official institutions and organizations such as courts, enforcement offices, arbitration committees regarding disputes arising from the contract, by processing your identity, contact, invoice, and shopping information.
To differentiate the records created in our system related to you from the records of other customers and to enable you to benefit from post-sales operational processes without presenting an invoice/receipt, by processing your identity and contact information.
To issue an invoice if you request one, by processing your identity and invoice information.
To receive the payment if you wish to make a payment by credit card, by transferring your credit card information to the payment institution without recording it.

To fulfill our storage obligations arising from the legislation by processing your identity, shopping, and invoice information.

If You Are a User:

To improve our product and respond to your requests instantly within the scope of the User Complaint and Request Form.
To ensure regular payment tracking and arrangement with your account information and to manage your Electronic Commerce environment if provided to you.
To manage the sales you have made as a user and to ensure the execution of your electronic commerce site.
To manage your requests within the scope of the service provided and to ensure the best service principle and to ensure the best electronic commerce for users.
To manage your electronic commerce site with business partners we transfer your data to upon request.

If You Give Consent for Electronic Commercial Communication:

We process your identity, contact, shopping, and marketing information to create/conduct general or personalized campaigns, advantages, promotions, advertisements, notifications, marketing activities, and for all kinds of commercial communication activities directed to you.

METHOD AND LEGAL REASON FOR COLLECTING YOUR PERSONAL DATA

We collect your personal data based on legal reasons such as "the necessity of processing data for the establishment and execution of the contract", "the necessity of fulfilling a legal obligation", and "the necessity of processing data for the legitimate interests of the data controller". If you are a user, we collect your personal data based on legal reasons such as "the necessity of processing data for the establishment and execution of the contract" and "the necessity of processing data for the use of a right" for the follow-up of your requests and complaints. If you give consent for Electronic Commercial Communication, we collect your data based on the legal reason of explicit consent and for offering you new services with business partners.

Conditions for processing your personal data without explicit consent:

When it is explicitly prescribed by the law,
When it is necessary for the protection of public health, preventive medicine, medical diagnosis, treatment, and care services, health services, and the planning and management of their financing by persons or authorized institutions and organizations under the obligation of confidentiality.

TRANSFER OF YOUR PERSONAL DATA

We transfer your personal data;

To domestic and international business partners and service providers (call centers, companies providing personal data collection services through devices, marketing consultancy, database, electronic communication tool service providers, consultancy, etc.) or to international partners if the servers of our domestic business partners are abroad, for receiving services like information technologies, marketing activities, or specialized consultancy services.
To our dealers and business partners to resolve your purchases and other product requests made through the Site.
To business partners listed on our site and whose services we want to receive and to whom you have given permission.
To authorized and responsible public institutions and organizations and judicial authorities to fulfill our legal obligations such as providing information and documents, and exercising our legal rights such as lawsuits and responses.

If you make a payment via credit card, we transfer your credit card information to the relevant bank, electronic payment institution, etc., without recording it on milankiss.com.

YOUR RIGHTS

According to Article 11 of the Law, you have the following rights using the methods stated in the "Contact" section of this Policy:

To learn whether your Personal Data is processed,
To request information if your Personal Data has been processed,
To learn the purpose of processing your Personal Data and whether they are used in accordance with its purpose,
To know the third parties to whom your Personal Data is transferred domestically or abroad,
To request the correction of your Personal Data if it is incomplete or incorrectly processed,
To request the deletion or destruction of your Personal Data within the framework of the conditions stipulated in the KVKK legislation,
To request notification of the transactions made pursuant to subparagraphs (e) and (f) to third parties to whom your Personal Data has been transferred,
To object to a result against you that arises by analyzing the processed data exclusively through automated systems,
To demand the compensation of the damage in case of loss due to unlawful processing of Personal Data.